ISO/IEC 20000 certification (often referred to as just ISO 20000) is the international IT service management standard that enables IT organizations (whether in-house, outsourced or external) to make certain that their IT provider management tactics are aligned each with the desires of the business and with global excellent exercise.
ISO/IEC 20000 certification enables businesses benchmark how they supply managed services, measure provider stages and investigate their performance.  It’s miles broadly aligned with, and draws strongly.